All Systems Operational

Voice Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
Broadband Operational
90 days ago
99.97 % uptime
Today
Broadband ? Operational
90 days ago
99.97 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Resolved - Fault was reported resolved by Chorus approximately 1:20pm. We can see impacted services have recovered and are online.
Jun 6, 13:40 NZST
Investigating - A small number of broadband customers on the Chorus infrastructure in Wellington Central are currently facing a broadband outage. Chorus is aware and currently investigating the issue. More updates will follow.
Jun 6, 11:55 NZST
Resolved - All services impacted by this outage are now restored between 10:15 and 10:35. Please give us a call on 092420001 if you are still facing the issue.
There is currently an unrelated Chorus outage in the Wellington region that is still going on. Updates for that will follow on the separate incident summary page.

Jun 6, 12:03 NZST
Monitoring - The router is now up, and we can see services coming back online. Please reboot the router if the service is still down. Give us a call on 092420001 if the issue still persists.
Jun 6, 10:31 NZST
Update - One of the routers in Hamilton has gone down. The on-site data center team must perform a physical power cycle. We are in touch with the engineers on site, and we'll start investigating the cause after the router comes back on.
Jun 6, 10:04 NZST
Investigating - We are investigating a Broadband outage on the Hero network. Updates will follow shortly
Jun 6, 09:55 NZST
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.