Toll Free calling issue

Incident Report for Hero Network Status

Resolved

This incident has been resolved.

Posted Mar 25, 2023 - 02:43 NZDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 24, 2023 - 18:37 NZDT

Investigating

We are aware of an issue affecting calls to toll free numbers from certain carriers.

This is currently being worked on and should be resolved soon.

Posted Mar 24, 2023 - 18:36 NZDT

This incident affected: Voice (Voice).